In August 2005, the Better Care Network (BCN) Secretariat was established to support and implement the BCN’s daily activities. The Secretariat is based in New York and operates under the guidance and direction of the Steering Committee. The BCN Secretariat includes three full time staff persons who serve as the hub of the network: Florence Martin, Director; Sarah Johnson, Knowledge Management Specialist; and Valens Nkurikiyinka, Regional Technical and Knowledge Management Specialist for Eastern and Southern Africa.

The Secretariat is responsible for the core functions of the Network: